What is your return policy?

Wide Bend products come with full satisfaction money back guarantee. All purchases can be returned back within 30 days after received by the customer. The product received back by Wide Bend should be in a new, unused, unaltered, complete and re-saleable condition.

What do you charge for shipping?

For orders of $49 or more, we offer free shipping. For orders less than $9, shipping is a flat $4.95. Shipping service and rates are subject to change without notice. Free shipping offers do not apply to expedited shipping methods, unless specified.

Where do you ship?

We ship to all 50 US states with the exception of Alaska & Hawaii.

How do I create an account?

To create an account, go to the Create an Account page by clicking on this link. After you create an account you can: view status of your order, view order history, and more.

What payment methods can I use?

You can use Visa, Mastercard, American Express, Discover, Shopify Pay, Apple Pay, Google Pay & Meta Pay.

What if an item is out of stock?

Some of our most popular items sell out, but may become available in the future. We'll let you know as soon as we get more.

Can I exchange my items?

We are unable to process exchanges. To replace your item(s) with a different size, color, or item please initiate a return for a refund on the original purchase and place a new order. We apologize for any inconvenience this may cause.

What personal data do you collect about me?

When you complete a transaction, submit a request, set up an account, etc. with Wide Bend, you may be asked to provide certain information, including, but not limited to, your name, title, company, address, phone number, e-mail address, and credit card information. You may also be providing us with data regarding your devices including, your IP address, your geolocation, your data usage, your client or supplier account, etc. In limited circumstances, we may collect information related to you, and your family members, such as age, gender and civil status. This information and data may be Personal Data under applicable Privacy Laws.

How do you share my personal data?

We may disclose your Personal Data with our payment services providers to complete financial transactions. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. Otherwise, we do not share your personal data with any other entities.